Product & Technology Leader · AI-Driven Transformation & Digital Growth

Muhamad Muslih

Driving product-led growth across banking, fintech, mobility, SaaS & automotive

13+ years turning complex problems into scalable products — leading AI-driven transformation and the commercial growth that follows.

Portrait of Muhamad Muslih

About

Building products that move industries forward.

I'm a product and technology leader with 13+ years across banking, fintech, mobility, SaaS, and automotive. As Senior Product Manager at ALVA — Indonesia's leading EV company — I lead the commercial product engine behind ALVA N3 BEBAS PAS, now the company's leading revenue line, and drive AI adoption across the organization.

I'm also the founder of Aidia, an AI consultancy that helps organizations adopt agentic AI — pairing executive product judgment with hands-on automation so lean teams punch above their size. Earlier, I built products at Citibank, Mekari, OVO, and other leading companies across Southeast Asia.

01

AI & Automation

Integrating AI to eliminate manual work and unlock data-driven decisions.

02

Product-Led Growth

Products that drive acquisition, activation, and retention at scale.

03

Digital Transformation

Modernizing legacy systems and processes for speed and efficiency.

04

CRM & Sales Ops

Systems that connect marketing, sales, and customer success.

01

Key results

50%
of B2C sales
ALVA N3 BEBAS PAS — built on a Battery-as-a-Service model — became half of all B2C sales within three months of launch.
70%
CRM adoption
Deployed across the nationwide dealer network, +25% sales productivity.
+25%
engagement
WhatsApp nurturing automation, with +5% closure uplift.
+17%
lead generation
Owner Referral Program, with +5% conversion improvement.
2+ hrs
saved daily
AI automation eliminated manual reporting, per person.

02

Selected work

ALVA Auto
ALVA's leading revenue line
Product StrategyFintechEVBusiness Model

ALVA N3 BEBAS PAS — Ownership Offering

Challenge. High upfront battery cost was the main barrier to mainstream EV adoption in Indonesia.

Solution. Launched ALVA N3 BEBAS PAS — an ownership offering built on a Battery-as-a-Service model that separates vehicle and battery ownership.

Result. BEBAS PAS became one of ALVA's leading revenue drivers; the BaaS model behind it captured 50% of B2C sales within three months of launch.

ALVA Auto
2+ hrs saved daily, per person
AI/MLAutomationData PipelineOps Efficiency

AI-Powered Business Automation Suite

Challenge. Teams spent 2+ hours daily on manual reporting, data consolidation, and repetitive ops.

Solution. Built an end-to-end automation suite using AI and workflow orchestration across reporting and pipelines.

Result. Eliminated 2+ hours of manual work per person daily, freeing capacity for strategic work.

ALVA Auto
70% adoption · +25% productivity
CRMSales OpsDealer NetworkChange Mgmt

CRM & Sales Growth Engine

Challenge. Dealers operated independently across cities — no unified lead management or sales visibility.

Solution. Deployed a centralized CRM with automated lead assignment and real-time dashboards network-wide.

Result. 70% adoption, +25% sales productivity, and full pipeline visibility for the first time.

ALVA Auto
+25% engagement · +5% closure
AnalyticsWhatsApp APILead NurturingDashboard

Real-Time Sales Intelligence Dashboard

Challenge. Leaders relied on weekly manual reports that were often outdated by the time they arrived.

Solution. Built a real-time dashboard with WhatsApp nurturing automation and live engagement metrics.

Result. +25% lead engagement and +5% closure, with instant visibility for decision-making.

Current Venture
Deployed in days, not months
AI AgentsAgentic EngineeringWorkflow AutomationStartupaidia.uk

Aidia — AI & Digital Automation Studio

Challenge. Indonesian SMEs lack access to AI automation — stuck with manual service, repetitive entry, no after-hours coverage.

Solution. Founded Aidia, engineering AI agents for businesses — customer inquiries, lead capture, CRM, workflow automation, and AI brand presence.

Result. Built and deployed AI agents, automated reporting pipelines, and integrated multi-channel workflows within days.

03

How I work

01

Discover & Define

Deep-dive into your context, pain points, and opportunities. Map stakeholders, understand constraints, define success metrics.

02

Strategy & Prioritize

Translate insight into a focused roadmap. Prioritize ruthlessly by impact vs. effort, aligning vision with business goals.

03

Build & Iterate

Sprint-based execution with rapid prototyping and continuous feedback. Ship early, learn fast, iterate to fit.

04

Measure & Scale

Data-driven validation at every step. Track KPIs, run experiments, scale what works — automate the rest.

04

Work with me

Flexible engagement models designed for impact. Every engagement starts with a free discovery call.

1-week sprint

AI for Your Business

A focused engagement to identify and implement AI automation opportunities in your business. Powered by Aidia.

  • AI opportunity audit & prioritization
  • 1–2 automation workflows deployed
  • Integration with your tools (CRM, Sheets, Slack…)
  • Documentation & team handoff

Best for teams drowning in manual, repetitive work.

Start a Conversation
Most Popular · 2-week engagement

Product in a Box

End-to-end product strategy and execution for a specific initiative — from discovery to launched MVP.

  • Stakeholder interviews & problem framing
  • Product strategy & roadmap
  • MVP spec with wireframes
  • Sprint execution & launch support
  • KPI framework & measurement plan

Best for teams launching a new product or feature.

Start a Conversation

05

Career journey

2024 — Present

Founder

Aidia — AI & Digital Automation Studio. Engineering AI agents and automation for businesses.

2025 — Present

Founder & Chairman, Board of Trustees

Yayasan JASUTIM — circular-economy foundation.

2022 — Present

Senior Product Manager

ALVA Auto — Indonesia's EV company. Leading the commercial product engine behind ALVA N3 BEBAS PAS, plus CRM, sales automation, and organization-wide AI adoption.

2021 — 2022

Senior Program Manager

Mekari. Cross-functional programs for a leading SaaS platform serving 35,000+ businesses.

2018 — 2021

Senior Project Manager

Aleph-Labs. Product development for digital solutions across Southeast Asian markets.

2013 — 2018

Earlier roles

Product Manager, Seekmi (2017–2018) · Project Manager, OVO (2017) · Technology Project Manager, Citibank Indonesia (2015–2017) · PMO, Astra International (2014–2015) · ERP Consultant, Visi Intech (2013–2014).

06

Education & recognition

Education

  • Master of Management President University · ongoing
  • B.Sc. in Information Systems President University · 2014

Fellowships & awards

  • IATSS Forum Fellow Japan · 2024
  • YSEALI AI FutureMakers U.S. Dept of State · 2025
  • YSEALI Networking Fund U.S. Dept of State · 2025
  • Extra Miles Award Citibank · 2016

Certifications

  • Professional Scrum Product Owner Scrum.org
  • Professional Scrum Master Scrum.org
  • Growth Product Manager Udacity
  • AI for Leaders Microsoft / LinkedIn

Let's build something that scales.

Open to product leadership, AI & automation engagements, and a good conversation.